Legal Information
Privacy Policy
Your privacy is important to us. This policy explains how Jawaplum collects, uses, and protects your personal information.
Last updated: November 6, 2024
We Protect Your Data
Industry-standard security measures and encryption.
We Don't Sell Data
Your information is never sold to third parties.
You Have Control
Access, update, or delete your information anytime.
1
Information We Collect
Personal Information
- •Name and contact information (email, phone number, address)
- •Company information and job title
- •Project requirements and business objectives
- •Communication preferences and feedback
- •Payment and billing information (processed securely through third-party providers)
Technical Information
- •IP address and browser information
- •Device type and operating system
- •Website usage patterns and analytics data
- •Cookies and similar tracking technologies
- •Performance metrics and error logs
Project-Related Information
- •Business requirements and specifications
- •Design preferences and brand guidelines
- •Content, images, and media provided by clients
- •Feedback and revision requests
- •Project timelines and milestone data
2
How We Use Your Information
Service Delivery
- •Provide web development and digital marketing services
- •Communicate about project progress and updates
- •Process payments and manage billing
- •Deliver technical support and maintenance
- •Customize services to meet your specific needs
Business Operations
- •Improve our services and user experience
- •Analyze website performance and user behavior
- •Send important updates about our services
- •Comply with legal and regulatory requirements
- •Protect against fraud and security threats
Marketing Communications
- •Send newsletters and service updates (with consent)
- •Share relevant case studies and success stories
- •Invite to webinars and industry events
- •Provide educational content and resources
- •Offer new services that may interest you
3
Information Sharing and Disclosure
We DO NOT sell your personal information
- •Your data is never sold to third parties
- •We maintain strict confidentiality agreements
- •Client information is protected under NDAs when applicable
Limited Sharing Scenarios
- •Trusted service providers (hosting, payment processing, analytics)
- •Legal compliance when required by law
- •Business transfers (with continued privacy protection)
- •With your explicit consent for specific purposes
- •Emergency situations to protect safety and security
Third-Party Services
- •Google Analytics (anonymized data)
- •Payment processors (Stripe, PayPal)
- •Email marketing platforms (with opt-in consent)
- •Cloud hosting providers (AWS, Vercel)
- •Communication tools (Slack, WhatsApp Business)
4
Data Security and Protection
Technical Safeguards
- •SSL/TLS encryption for all data transmission
- •Secure cloud infrastructure with regular backups
- •Access controls and authentication systems
- •Regular security audits and vulnerability assessments
- •Encrypted storage for sensitive information
Operational Security
- •Employee training on data protection practices
- •Limited access on a need-to-know basis
- •Regular software updates and security patches
- •Incident response procedures for data breaches
- •Secure disposal of data when no longer needed
Client Project Security
- •Secure development environments
- •Code repository access controls
- •Regular security testing of applications
- •Secure file sharing and communication channels
- •Confidentiality agreements for all team members
5
Your Privacy Rights
Access and Control
- •Request access to your personal information
- •Update or correct inaccurate information
- •Delete your personal information (right to be forgotten)
- •Restrict processing of your information
- •Data portability (receive your data in a structured format)
Communication Preferences
- •Opt-out of marketing communications at any time
- •Choose your preferred communication channels
- •Update your contact preferences
- •Unsubscribe from newsletters and updates
- •Request to be removed from our contact lists
Legal Rights (GDPR, CCPA)
- •Right to know what information we collect
- •Right to delete personal information
- •Right to opt-out of sale (we don't sell data)
- •Right to non-discrimination for exercising privacy rights
- •Right to designate an authorized agent
6
Cookies and Tracking Technologies
Essential Cookies
- •Website functionality and user preferences
- •Security and authentication
- •Load balancing and performance optimization
- •Form submission and error handling
- •Shopping cart and session management
Analytics Cookies
- •Google Analytics (anonymized)
- •Website performance monitoring
- •User behavior analysis for improvements
- •Conversion tracking and optimization
- •A/B testing for better user experience
Managing Cookies
- •Browser settings to control cookies
- •Opt-out options for analytics tracking
- •Cookie consent management
- •Regular cookie policy updates
- •Clear instructions for cookie deletion
Contact Us About Privacy
Have questions about this privacy policy or how we handle your data? We're here to help.
Phone
+92 348 3167122Address
Office P20, Khalid Town, Jaranwala Road, Faisalabad, Pakistan
Business Hours
Monday - Saturday: 10:00 AM - 2:00 AM PKT
© 2024 Jawaplum. All rights reserved.